Privacy Policy
We are committed to providing the best service for all of our clients, which includes protecting and maintaining your privacy.
We may collect the following data about you, any personal data will only be collected upon your enquiry:
Name, Address and Postcode
Contact Information: Telephone number, and email address
Where you find our services
Your IP address
Information stored from cookies
How you found our website
How we will use this data:
To respond to your enquiry, and provide you with a quote, if applicable
To send you the requested information
To provide you with the best service
To improve our business and services that we offer
We do not sell or release any data collected to any outside parties.
We will only process any personal information to facilitate your requirements as a client (for example, liaising with the relevant local planning authority).
Disclosure of information:
We may disclose your information to members of our team who will require access to assist you with your enquiry.
We may also disclose personal data to third parties to assist us with our services (Local Planning Authorities, Building Control, Structural Engineers etc.) We will always request prior approval before releasing relevant data.
If we are under duty, data will also be disclosed to a regulatory or law enforcement agent, if required.
Your Rights
You have the right to review, access, delete or restrict any information we hold about you. We do request that you keep all information up to date. We may require further information to proceed with the services your require.
If you decide that you do not want us to process the information, we may not be able to fulfill the service(s) you require.
Cookies
The site uses cookies to provide you with a great site experience and helps us to improve our site. You have the option to opt out of the use of cookies, but this may have an effect on the website experience.
Social Media
From time to time we may choose existing clients home photographs and architectural drawings pack/documents, to display and use for social media or marketing purposes. We will ALWAYS remove all personal details such as names and addresses, and any recognisable details from photographs such as door numbers and registration plates. You have the option to opt in or opt out.
Changes to our Privacy Policy
We reserve the right to update or change the privacy policy.
How to Contact us
If you require any further information regarding our privacy policy, please send an email to info@thorpdesignservices.co.uk